Bintan Lagoon Resort, Lagoi ~ Reviews, Room Choices & Prices 2025

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Key details

About the Resort

Jalan Indera Segara Site A12, Lagoi, Indonesia

Bintan Lagoon Resort is a luxurious tropical getaway situated in Lagoi, Indonesia. This resort features a stunning 1 km stretch of private white-sand beach and offers exceptional amenities, including two championship golf courses. The resort's exquisite design complements its lush surroundings, catering to guests seeking a blend of relaxation and recreation.

Location

Bintan Lagoon Resort is located 65 km from Kijang and is easily accessible via a direct ferry from Singapore's Tanah Merah Terminal. The resort's secluded setting means that there are no nearby restaurants, bars, or shops, enhancing its tranquil ambiance. Free transfers for guests arriving at Bintan's Bandar Bentan Terminal ensures convenience.

Rooms

Bintan Lagoon Resort offers a variety of spacious rooms equipped with modern amenities. Each guestroom features air conditioning, a flat-screen cable TV, and a private bathroom with a bathtub. Upgraded units include elegant marble bathrooms with jetted bathtubs and separate showers.

Eat & Drink

The resort boasts five onsite restaurants serving a variety of cuisines including Asian, Indian, Japanese, and Western. Signature dining experiences can be enjoyed at the Fiesta restaurant, which also hosts live music performances. Guests can start their day with a buffet breakfast featuring diverse selections.

Leisure & Business

Guests can engage in a wide range of activities such as archery, jet skiing, and banana boat rides. The resort also features two large freeform pools, one designed with a swim-up bar and another with a waterslide. Additionally, guests can unwind at the Kedaton Spa, which offers massages, body treatments, and facials.

“The hotel is perfectly situated right by the stunning beach, offering beautiful views and easy access to coastal adventures.”view full review

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“A pleasant resort with dedicated and attentive staff” view full review

Check-in/Check-out

from 15:00-23:59

until 11 am

Amenities

Public parking is possible on site for free.

Wireless internet is available in the entire hotel for free.

Other information

One child: 0 - 4 years

Existing beds: FREE

Extra bed: FREE

One child: 5 - 12 years

Extra bed: IDR 252000

Maximum capacity of extra beds in a room is 3.

Pets are not allowed.

English, Chinese, Bahasa Indonesian, Malay

Year renovated:2011

Number of floors:7

Number of rooms:470

Former name

Bintan Lagoon Villas

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Select your room type

The resort provides a range of accommodations, including double rooms, family rooms, and suites, all with breakfast, free cancellations, and exclusive deals.

Deluxe Double or Twin Room

Max:

2 persons

37 m²

Bed options:

2 Single beds

Shower

Bathtub

room details

Check Prices

Deluxe Double or Twin Room Sea View

Max:

2 persons

37 m²

Bed options:

2 Single beds

Sea view

Shower

Bathtub

room details

Check Prices

Forest Suite Balcony

Max:

2 persons

74 m²

Bed options:

1 King-size bed

Shower

Bathtub

room details

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Price and Room Availability Calendar

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Getting around

Explore available ways to reach your dream destination

City Centre

Lagoi 6.3 km

Airports

Kijang (TNJ) 63.7 km

Facilities

Enjoy a range of amenities at the resort designed for your comfortable stay and remarkable experiences.

General

Free Wi-Fi
Parking
Safe deposit box
24-hour reception
Lift
Gift/Newsstand

Sports & Fitness

Fitness centre

Guest Parking

Electric kettle
Cookware/ Kitchen utensils

Services

Airport shuttle
Room service

Dining

Restaurant

Children

Game room

Spa & Leisure

Swimming pool

Room features

Air conditioning
In-room safe
Mini-bar
Sitting area
Ironing facilities

Bathroom

Free toiletries

Self-catering

Electric kettle
Cookware/ Kitchen utensils

Media

Flat-screen TV
Telephone
AM/FM alarm clock

Room decor

Parquet floor

Location

Jalan Indera Segara Site A12, Lagoi, Indonesia

Map view

Jalan Indera Segara Site A12, Lagoi, Indonesia

City landmarks

Beach

Pasir Panjang Beach

680 m

Bintan Lagoon Resort Golf Club

710 m

Golf Course

Ria Bintan Golf Club

2.7 km

Pantai Senggiling

3.2 km

Pasir Panjang

6.8 km

Nearby

Bintan Lagoon Resort Golf Club

140 m

Restaurants

Fiesta Restaurant

20 m

Jl. Indera Segara Site A12 Bintan Lagoon Resort

Reviews and Ratings

Feedback from previous guests about their experience. <br />

62%

liked the resort and would come back

6.2/10

Nice

Rooms

5.5

Location

8.0

Service

6.3

Dining

6.3

Art

United States, December 2024

6.4/10

I had an overall disappointing experience at Bintan Lagoon Resort. While the breathtaking sea view from my villa and the friendly staff were highlights, the state of the resort left much to be desired. The rooms were infested with ants, the resort felt rundown, and the prices for activities were quite steep. I wouldn't recommend staying here unless you’re traveling with kids who won't mind the issues.

Rooms

5.0

The villa had a fantastic sea view, but it was infested with ants and felt rundown.

Service

8.0

The staff were warmly welcoming and friendly, but it couldn't compensate for the room conditions.

Location

9.0

The resort is conveniently located just a short walk from the ferry terminal, which made arrival easy.

Dining

6.0

Breakfast had a large selection, but the overall dining experience felt subpar for a resort.

Facilities

5.0

The resort offered a variety of activities, but they were overpriced and the facilities seemed poorly maintained.

Philip

United States, November 2024

5.8/10

I expected more from this five-star resort. While the ocean view from my balcony was beautiful and the breakfast buffet was decent, I was disappointed with the service regarding planned activities and the overall quality of the room. The beach was nice, but the room had issues like a worn-out mattress and frayed towels, which made my stay less enjoyable than I had hoped.

Rooms

5.0

The room had a decent view but was in poor condition with a firm mattress that was uncomfortable, frayed towels, and a questionable lounge area.

Service

5.0

The concierge and activities desk were not very helpful, and there were issues with communication about plans that we had made.

Location

7.0

The beach area was clean, and I enjoyed sitting by the pool and ocean, but the lack of available activities made me feel a bit stagnant.

Dining

7.0

The breakfast offered was abundant and fairly decent, which I appreciated during my stay.

Facilities

6.0

The beach was well-maintained but didn't have enough activities available to keep us entertained.

Laura

United States, October 2024

6.2/10

I was really looking forward to my stay, but it didn't quite meet my expectations. The resort has some nice amenities, and the food was quite good, but there were several issues with service and maintenance that really dampened my experience. The room cleanliness and check-in were disappointing, and the food prices were higher than what I expected for the quality. Overall, I had a good time but left feeling that there are areas needing improvement.

Rooms

6.0

The room was spacious with a nice king-size bed, but it could have been cleaner and the air conditioning was not working properly. I noticed some chips on the floor, which did not contribute to a pleasant atmosphere.

Service

5.0

The service was inconsistent; while some staff were very helpful, others were not prepared to handle the crowd during my stay, leading to some frustrating experiences, especially during check-in.

Location

7.0

The location is decent, with good access to facilities and a nice beach, but the overall upkeep of the resort fell short of expectations.

Dining

6.0

The food was decent and service was good at the restaurants, but the prices were frankly shocking. I expected much better value for money considering the offerings.

Facilities

7.0

The resort has a lot of facilities, and the pools, in particular, were enjoyable. However, some areas like the pool cleanliness could use improvement.

Bill

United States, September 2024

5.6/10

Rooms

Service

Location

Dining

Facilities

Eric

United States, September 2024

7.6/10

I had a wonderful experience at the resort, primarily due to the extremely cooperative staff who went above and beyond to help me recover my valuables. The ambiance was lovely, and the amenities like private beaches and golf added to the charm. However, the rooms could use some improvement, and I did encounter some issues with dining services which could be better managed.

Rooms

7.0

The rooms were spacious, but some areas could use updating. I found the king size bed comfortable, but there were minor issues with the TV and automatic air conditioning.

Service

8.0

The staff was incredibly helpful, especially Mr. Wahyudi, who facilitated the recovery of my valuables quickly. However, there were some shortcomings during check-in.

Location

9.0

The resort is in a fantastic location with beautiful beaches and great facilities for relaxation and leisure activities, making it easy to enjoy both beach and pool.

Dining

6.0

I enjoyed the local food options, but the dining experience was marred by inconsistency and overpriced meals. The service at the restaurant could be more attentive.

Facilities

8.0

The facilities included great pools and a spacious kids' club, which were excellent for families, but the upkeep could be improved.